(A.K.A. Where the people magic happens — without the corporate weirdness)
What kinds of HR services do you provide?
From compliance and handbooks to hiring help, sticky employee situations, terminations, investigations, trainings, policy design, and "Oh no, what do I do now?" moments — we’ve got you. If it touches people or process, we’re all over it.
Can you help with hiring and recruitment?
Big yes. For members, we take the hassle out of hiring — writing the post, screening resumes, handling first-round interviews, and handing you a curated shortlist of solid humans. All you have to do is vibe-check your favorites and make the final call. It’s like speed dating, minus the cringe. While this service isn’t included in membership, it’s an exclusive add-on for members who want a done-for-you hiring experience without the headache.
Do you write employee handbooks and policies?
All day, every day. We build handbooks from scratch that reflect your culture, stay compliant, and evolve alongside your business. We even custom design them to match your branding — because your policies should look as good as they read. No cookie-cutter downloads here — just fully baked, custom-crafted greatness.
What if I have an HR emergency — can I call you?
If you're a member, absolutely. You’ve got real access to real HR pros during business hours. After hours, our chatbot June is on deck to help with the basics and point you in the right direction. She’s great with the quick stuff and handy pointers — and she’ll hold down the fort until we’re back on the clock.
What is the HR Hotline, and who can use it?
The HR Hotline is your team’s direct line to us — and a total game-changer for members who are tired of being the middleman. If your membership includes payroll, the Hotline comes built in. If not, it’s an easy add-on for members who want to keep their inbox sane and their people supported. Employees can call or email us directly with questions about payroll, benefits, conflict, or company policies — no need to go through you. It’s discreet, it’s professional, and it gives your team real answers while you get to breathe a little easier.
Can you train my managers?
You bet — and not just for managers. We offer live and on-demand trainings for your whole crew, from harassment prevention (our most popular, and for good reason) to leadership, Manager 101, and hospitality-style customer service. Most trainings are a paid add-on, but some membership tiers come with sweet perks — like unlimited access to our online harassment course or a 2-hour live session on the house. Pick your flavor, and we’ll bring the good stuff.
Do you help with terminations or difficult employee situations?
Oh, yeah. We help you navigate the rough stuff with compassion, compliance, and confidence. From coaching and documentation to actual investigations and exits — we’ll keep you out of the drama and the courtroom.
Do you help us stay compliant with state and federal labor laws?
Yes, and we make it make sense. We keep you updated on changes, guide your decisions, and help you implement policies that keep you on the safe side of the law (without sounding like a robot).
What’s the HR Audit you offer — and why does it matter?
It’s like an HR check-up. We review your current policies, practices, and compliance gaps to show you where you're solid — and where you're unintentionally living on the edge. Think of it as a tune-up for your people ops.
Can you help with internal investigations or EEOC claims?
Yep. We know how to dig in, document correctly, ask the right questions, and help you respond the right way. Whether it’s a harassment claim or an interpersonal mess, we’ve got tools, tact, and a steady hand. If legal counsel is required, no worries, we have tons of friends who play in the lawyer sandbox.
How can you help me build a better team culture or hold people accountable?
By aligning your values with your policies and giving your managers the tools to lead without playing whack-a-mole. We help you create clarity, consistency, and culture that’s not just a buzzword.
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